Terms and Conditios of Use of the Website GP Pet Wear   

          

 

Summary

1. Presentation and definitions

2. Rules for using the site

3. Customer Registration

4. Personal data, privacy, and security

5. Product offer

6. Stock

7. Promotions

8. Payment

9. Price

10. Purchase Monitoring

11. Delivery

12. Repentance, exchanges, and devolution

13. Warranties

14. Responsibilities

15. Links to other websites

16. Internet applications or computer viruses, malware and others

17. Intellectual Property Rights

18. Communications and CS - Customer Service

19. Duration

20. Updates to these Terms and Conditions

21. Public Registry

22. Language

23. Miscellaneous

24. Applicable law and competent Court House.

PRESENTATION AND DEFINITIONS

The “gppet.com.br” website and the “GP Pet Wear” trademark registered at the INPI (National Institute of Industrial Property) are owned by the “Animal Clothing and Accessories Atelier Gente Peludinha EIRELI ME” (hereinafter referred to as Atelier), which maintains and operates them. The Atelier has an administrative address in Brazil, city of Piedade, state of São Paulo at Rua Atílio Tardelli, 115, Centro, CEP 18.170-000, State Registration 526.065.061.113, CNPJ/MF nº 27.213.326 / 0001-53.

This document lists the terms and conditions that must be observed by Atelier and the GP Pet Wear brand and by Users when using the Site, as defined below. The Atelier|GP Pet Wear provides access and use of the website to any Users. The User declares to have read and accepted these ““Terms and Conditions of Use” and “Policies””, before starting to use the site. If the User does not accept these “Terms and Conditions of Use”, access to restricted areas of the site will not be allowed. For the purposes of these “Terms and Conditions of Use”, as well as the “Policies”, the terms below have the following meanings: CS - Customer Service - this service is made available by Atelier|GP Pet Wear through several communication channels, indicated in each of the “Policies” and no item 18 of this “Terms and Conditions of Use”.

Customers - Users who completed the registration for purchase;

Purchase - transaction through which a Customer purchases a product offered for sale on the Site, upon payment of the value of the product and freight;

Interested/User - any person who accesses the site, including anonymous visitors and Customers;

Company fancy name - Atelier Gente Peludinha;

Brand – “GP Pet Wear" that are used to identify the Site, its content or the service provided by Atelier Gente Peludinha and the GP Pet Wear brand;

Policies - are the “Policies” that complement and integrate these “Terms and Conditions of Us”, namely Exchange and Returns Policy, Payment Policy, Product Delivery Policy and Privacy and Security Policy, all available on the Site;

Intellectual Property of the company - “Atelier Gente Peludinha - Clothes for Dogs”, intellectual property owned by Irene Romeiro Lara whose use is allowed by the “Pet Clothing and Accessories Atelier Gente Peludinha EIRELI ME” (word and figurative mark attached on the Brands and Patents page);

Intellectual property of the brand - “GP Pet Wear” intellectual property owned by Irene Romeiro Lara, whose use is permitted by the Animal Clothing and Accessories Atelier Gente Peludinha EIRELI ME (word and figurative mark attached on the Brands and Patents page);

Patent Intellectual Property - 202016028463-0 - Title: “demountable and attachable clothes for animals” (Patent Letter attached on the “Marcas e Patent” page). Denomination on the website “attachable waistcoat an attachable overcoat”.

All assets - all assets including intellectual property owned by Atelier, partners, any company belonging to the economic group, or even third parties, whose use is licensed and/or authorized to Atelier including, but not limited to, brands , patents, inventions or utility models, industrial designs, know-how, business secrets, illustrations, photographs and/or content on any screen on the Site or any intellectual works or other content that are included in any intellectual work or any protected assets for intellectual property rights, cannot be used by customers, interested and Users.

Website - owned website or maintained, and operated by Atelier Gente Peludinha, domains: gentepeludinha.com.br and gppet.com.br and all pages, categories, subcategories included in it.

2. RULES FOR USE OF THE SITE

The User is obliged to use the Site respecting and observing these “Terms and Conditions of Use”, as well as the current legislation, customs, and public order. Therefore, the User agrees that he will not be able to: (i) harm the rights of third parties, independently of their nature, at any time, including during the use of the Site;

(ii) execute acts that limit or acts that hinder the access and use of the site to other Users;

(iii) illicitly access the site or third-party computer systems related to the site in any way or form;

(iv) spreading malware programs or viruses and other susceptible computer means to cause damage of any kind, including Atelier|GP Pet Wear equipment and systems or third party;

(v) use mechanisms other than those expressly enabled or recommended on the site to obtain information, content and services;

(vi) execution any acts that in any way may imply any loss or damage to the Atelier|GP Pet Wear or other Users;

(vii) access programming areas of the site, databases or any other set of information that escapes the public areas or restricted areas of the site;

(viii) execute or permit reverse engineering, translate, modify, change the language, compile, decompile, modify, reproduce, rent, sublease, disclose, transmit, distribute, use or otherwise dispose of the site or the tools and functionalities existing in it in any way or form, including in order to violate Atelier|GP Pet Wear (including Intellectual Property used by Atelier|GP Pet Wear and/or third parties;

(ix) practice or participate in any act that constitutes violation of any right of the Atelier|GP Pet Wear (including Intellectual Property used by Atelier|GP Pet Wear or third parties or violation of any applicable law, or act in any way or manner that may contribute to such violation;

(x) interfere with security or misuse against the site or any system, network or resource connected service or that can be accessed through the site, and must access the site only for lawful and authorized purposes; (xi) use Atelier|GP Pet Wear domains to create links or shortcuts to be available in unsolicited e-mails (spam messages) or on websites of third parties or the User himself, or even to execute any type of action that could harm the Atelier|GP Pet Wear or third parties;

(xii) use automated data collection and selection data to execute mass operations or for any purpose, or to collect and transfer any data that may be extracted from the Site for purposes that are not permitted or unlawful,

(xiii) use the tools and Site features to spread messages unrelated to the Site or the purposes of the Site, including racist, ethnic, political, religious, cultural, or derogatory, defamatory and / or libellous messages from any person or social group. The User agrees to indemnify, defend, and exempt Atelier|GP Pet Wear of any claim, notification, intimation or judicial or extrajudicial action, or any responsibility, damage, cost, or expense that result from any violation and/or infraction committed by Users, in relation to the site (including with respect to any provision of these “Terms and Conditions of Use”, including anyone who has obtained User data while browsing the site. The Atelier|GP Pet Wear may, in exclusive criterion, block, restrict, disable, or prevent any User from accessing the Site, in whole or in part, without any prior notice, whenever an improper conduct by the User is detected, without prejudice to administrative measures, extrajudicial and judicial judgments deemed convenient.

3. CUSTOMER REGISTRATION

After making a purchase, the User must complete a registration with personal data, which will be stored and used to identify purchases, which will be used in accordance with the Privacy and Security Policy, noting that filling in the registration presupposes express consent on collection, use, storage and treatment of personal data by Atelier|GP Pet Wear and/or by third parties contracted by him for the execute any procedure or process related to purchases, including payment processing, deliveries, product returns, etc. Each Customer can create only one register that Atelier|GP Pet Wear reserves the right to suspend or cancel any duplicate registration. When filling out the registration, the Customer declares that the information provided is complete, true, current, and accurate, and it is the Customer's sole responsibility to update the registration data whenever there is a change in name, address, or any other relevant information. The Atelier | GP Pet Wear may refuse, suspend, or cancel a Client's registration whenever they suspect that the information provided is false, incomplete, outdated, or inaccurate or in the cases indicated in the applicable laws and regulations, these Terms and Conditions or any Site Policy, even if previously accepted. The Client, when creating the registration, will determine his Username.

Minors (under 18 years old) must not use the Site for registration purposes, unless they are authorized by their parents or a person over 18 years old at the time of creating the registration. Registration in the name of a minor presupposes the representation of the minor by a person over 18, who will be civilly and criminally responsible for any purchase made, violation committed, or false, incomplete, outdated, or inaccurate statement provided by minors under 18.

4. PERSONAL DATA, PRIVACY AND SECURITY

The Atelier|GP Pet Wear has a specific policy to regulate the collection, storage and use of personal data, as well as its security: Privacy and Security Policy. This specific policy inseparably integrates these “Terms and Conditions of Use”, emphasizing that the data on the use of the Site will be filed under the terms of the legislation in current.

5. PRODUCT OFFER

Information - GP Pet Wear makes available on the Site, for each product, a descriptive page, which will contain information related to its characteristics, composition, any risks it may offer to health and safety, origin availability in stock, payment terms and price.

Territory - The Site has manual geolocation tools (through information provided by the User in the registration) and automatic (through cookies) that determine the content to be presented to each User. However, due to the limitations of such tools, it is possible for the User to access content (including product offerings) directed to a different geographical area from the one where he is located. In any case, the the product offer will always be limited or not to the delivery territory of the Atelier|GP Pet Wear. In case of doubt, the User should contact CS - Customer Service by WhatsApp (+55 11) 9.6414.2001 or by email contato@gppet.com.br, from Monday to Friday from 10 am to 17 hours.

6. STOCK

The GP Pet Wear brand has many products registered on the Site. For reasons unrelated to the will and control of the Atelier|GP Pet Wear, it is possible that some of the products will be temporarily unavailable, due to peculiarities, seasonality, pandemics, or problems in the chains of creation, modelling, projects, prototype tests, quality in pilot pieces, cutting of clothes and sewing of clothes, improvements and innovations in modelling, lack of specific fabrics and lack of products of final touch. The Atelier|GP Pet Wear is committed to engaging its best efforts to maintain the availability of as many products as possible. We also note that the Site and physical stores of third parties, when existing, will have separate stocks, and it is possible that a product unavailable on the website will be available in a physical store if they exist and vice versa.

GP Pet Wear brand clothes are made by Atelier Gente Peludinha in modalities, prompt delivery or upon request.

In case of purchase of a product unavailable in stock due to failure to update the Site, or in the case of an order in which the fabric (s) or finishes are not identical for lacking in the market, the Atelier|GP Pet Wear will contact the Customer with a view to the immediate solution of the problem, by refunding the amount paid, by choosing an equivalent product or by determining to wait for the product to be available.

The Atelier|GP Pet Wear may, at its sole discretion, change territories, including or excluding locations. In case of doubt, the User can consult the Product Delivery Policy or contact CS- Customer Service - by WhatsApp (+55 11) 9.6414.2001 or by email contato@gppet.com.br, Monday to Friday from 10 am to 5 pm.

7. PROMOTIONS

Realization - GP Pet Wear may, at any time, for purely commercial reasons and at its sole discretion, create and maintain promotional campaigns, offering certain products at prices below those usually practiced or with the incidence of discounts.

Conditions - promotions will not be cumulative and may be limited to:

(i) a certain number of products on promotion;

(ii) a certain period;

(iii) the acceptance of special conditions, such as the impossibility of exchanging the product.

The conditions for the validity of promotions will be clearly conveyed of publicizing the promotions and GP Pet Wear recommends careful reading by the User. In case of doubts, the User can contact CS - Customer Service by Whatsapp (+55 11) 96414.2001 or by email contato@gppet.com.br, from Monday to Friday from 10 am to 17 hours.

Physical stores, if existing,- the conditions for promotions for products on the Site may not apply to products sold in third-party physical stores (if they exist). In case of doubts, the User can contact CS - Customer Service - by WhatsApp (+55 11) 9.6414.2001 or by email contato@gppet.com.br, from Monday to Friday from 10 am to 17 hours.

Territory - Promotions for Purchases on the Site will be restricted to the territory in which the Atelier|GP Pet Wear provides delivery, pursuant to item 3 of the “Product Delivery Policy” and is not valid for locations not included in said territories.

Exchanges - In cases of exchanges (when authorized by the conditions of the promotion) or returns of products purchased on the Site for promotional values or conditions, the amount actually paid by the Customer will be considered as the purchase price, not including freight charges.

8. PAYMENTS

The Atelier|GP Pet Wear has a specific policy to regulate the means of payment for purchases, Payment Policy. This specific policy inseparably integrates these “Terms and Conditions of Use”.

9. PRICE

The Site presents prices valid only for purchases completed online, with delivery in the territories where Atelier|GP Pet Wear provides delivery, pursuant to item 3 of the “Product Delivery Policy” and is not valid for locations not included in the territories. such prices, all taxes levied are already accounted, excluding only freight charges, which will be included at the time of finalizing the purchase. The Atelier|GP Pet Wear is a company with offers in several countries and on multiple platforms, physical and virtual. Thus, there may be a difference in product prices between different physical stores, if they exist, territories, and platforms where Atelier|GP Pet Wear operates, in view of local situations, taxation and logistics. This difference cannot be used against Atelier|GP Pet Wear to compel one platform to reduce prices to match that of another. Atelier|GP Pet Wear, reserves the right to revise, improve, modify and/or update the prices of the Site, considering criteria of necessity, convenience, or market fluctuations, without the need for prior communication. All prices and conditions posted on the Site are valid only for purchases made on the Site and are not applicable to (i) any other sites; (ii) third-party physical stores, if they exist;

(iii) partner physical stores if they exist. as well as, the prices and conditions related to physical stores, when they exist, are not valid for the Site.

10. MONITORING THE PURCHASE

In addition to sending e-mails informing you of the most important changes in the delivery of a purchase, Atelier|GP Pet Wear makes available on the Site a tool that allows Customers to follow step by step the situation of their purchase, such as: made or under analysis, in transit, cancelled, delivered, etc.. If in doubt as to the situation presented by the tool, the Customer may contact the Customer Service via WhatsApp (+55 11) 9.6414.2001 or by e-mail contato@gppet.com.br, from Monday to Friday from 10 am to 5 pm.

11. DELIVERY

Atelier|GP Pet Wear has a specific Policy to regulate the delivery procedures for products purchased by Customers on the Site: “Product Delivery Policy”. This specific policy inseparably integrates these “Terms and Conditions of Use”.

12. REPENTANCE, EXCHANGES, AND RETURNS

Atelier|GP Pet Wear has a specific policy to regulate the exchanges and returns of products purchased by Customers on the Site: “Exchange and Returns Policy”. In this Policy, there are also provisions on the Right of Repentance. This specific policy inseparably integrates these “Terms and Conditions of Use”.

13. GUARANTEES

Despite Atelier|GP Pet Wear's best efforts to provide accurate, updated, correct and complete information, the Site may contain technical errors, inconsistencies, or typographical errors. The Site, its content, features, and tools are made available by Atelier|GP Pet Wear as exposed and offered on the Internet, without any warranty, express or implied, regarding the following items:

(i) service; expectations of each User regarding the content of the website;

(ii) continued access to the Site or the content;

(iii) suitability of the quality of the Site or its content for a particular purpose;

(iv) correction of defects, errors or flaws in the Site or its content. Atelier|GP Pet Wear reserves the right to unilaterally modify, at any time and without prior notice the Site, as well as, the configuration, presentation, design, content, features, tools, or any other element of the Site, including its cancellation.

14. RESPONSIBILITIES

Atelier|GP Pet Wear, engages its best efforts to inform, assist and protect the User. The User is solely responsible for the use of the Site, its tools, and functionalities. In no event will Atelier|GP Pet Wear, or its directors, representatives, agents, employees, partners, or service providers, will be responsible for any indirect emergent damage, punitive or atoning or other monetary losses related to any claim, action judicial or other procedure taken in relation to the use of the Site, its content, features and/or tools. The responsibility of Atelier / GP Pet Wear is excluded in the following circumstances, among others:

(i) damages and losses that the User may experience due to the unavailability or partial functioning of the Site and / or all or some of its services, information, content, functionality and/or tools, as well as the inaccuracy of any of these elements;

(ii) damages and losses that the User may experience on internet sites accessible through links included in the Site;

(iii) price differences between the articles made available on the Site and those posted for sale on other sites partners of the Atelier|GP Pet Wear, or of any company in its economic group, or in physical stores, or in physical stores of the third parties, throughout the national or international territory;

(iv) damages and losses that the User may experience as a result of using the Site in non-compliance with these “Terms and Conditions of Use” or with the “Policies”;

(v) damages and losses that the User may experience as a result of using the Site in non-compliance with the law, customs or public order;

(vi) damages and losses that the User may experience as a result of failures on the Site, including those resulting from failures in the system, server or network connection, or even malicious interactions such as viruses, software that may damage the equipment or access information User equipment;

(vii) damages and losses that the User may experience because of distortions that the images of the products may present, emphasizing the character merely illustrative of such images, among others. Atelier|GP Pet Wear's responsibility for adding products offered for sale on the Site is detailed in the "Exchange and Return Policy".

15. LINKS TO OTHER WEBSITES

The Site may contain links for sites third party, which are inserted only for the convenience of the User. The inclusion of such links does not imply any connection, monitoring, or responsibility of Atelier|GP Pet Wear on the websites, respective content, or owners, except, videos on YouTube GP Pet Wear channel - Content on Blog bloggentepeludinha.com.br - Content on Facebook GP Pet Wear, content on Instagram gppetwear, content on the Dogs and Pets Podcast.

Access to linked sites, through Atelier|GP Pet Wear website is not protected by these “Terms and Conditions of Use” and is not protected by “Policies”.

The User is recommended to consult the “Terms and Conditions of Use” of the sites linked to the Site Atelier|GP Pet Wear.

Atelier | GP Pet Wear will not be responsible, directly, or indirectly, for any damages or losses caused or related to the use of any information, content, goods or services made available on Third-Party Sites accessed through the links made available on the Site of the Atelier|GP Pet Wear.

16. INTERNET OR MALWARE APPLICATIONS

Due to technical difficulties and Internet applications or transmission problems, it is possible to make inaccurate or incomplete copies of the information contained on the Site, due to Malware or other harmful programs or viruses that may be inadvertently downloaded from Site;

The Atelier|GP Pet Wear, will not be responsible for any harmful or invasive applications, malware, computer viruses, or other harmful files or programs that may harm or affect the use of the computer or other property of Users, due to access, use or navigation on the Site, or even downloading any material contained therein. Installation of suitable antivirus or protection applications is recommended.

17. INTELLECTUAL PROPERTY RIGHTS

Trademarks - the User is not authorized to use, under any form or pretext, the Trademarks, their partial or integral reproductions or imitations, independently of the destination use. The User compromises not to contest the validity of any Brand or any other distinctive sign deposited or registered by Atelier or the partner Irene Romeiro Lara or by any companies related to it, in any form, in Brazil or abroad. The User compromises to refrain from making any use of the Marks or their variations (including spelling errors or phonetic variations), as well as, the domain name or part of domain names, as well as, using them in any name, company, of any kind or nature, in any way or form, including through the creation of domain names or e-mails. All other brand, product names, or company names appearing on the website are the exclusive property of their respective owners.

Content ownership - all content on the Site including the domain name, gppet.com.br, or gentepeludinha.com.br, programs, databases, files, texts, photos, layouts, headings, and other elements created, developed, or assigned to Atelier|GP Pet Wear, are owned by Atelier or licensed or assigned to it and are protected by Brazilian laws and international treaties that protect intellectual property rights.

Prohibition of use - the User, when accessing the Site, certifies that he will respect the existence and the extension of the Atelier's Intellectual Property rights, as well as all the rights of third-parties that are used, under any title, on the Site or that may become available on the Site. Access to the Site and its regular use by the User does not give him any right or prerogative over any Intellectual Property, Brand or other content inserted therein. The use, exploitation, imitation, reproduction, in whole or in part, of any content is prohibited without the prior written authorization of Atelier. It is also prohibited to create any works derived from any Intellectual Property of the Atelier without the prior written authorization of the Atelier. The User is expressly prohibited from reproducing, distributing, modifying, displaying, and creating derivative works or any other form of use of any Intellectual Property or other content on this Site and the materials posted on or through the Site. The User who violates the prohibitions contained in the legislation on intellectual property and in these “Terms and Conditions of Use” will be held responsible, civilly, and criminally, for the infractions committed. The Atelier does not give any authorization related to the content of the Site for any purpose. The User assumes all and any responsibility for the misuse of any Intellectual Property Patents or Trademarks of the Atelier or third parties, both civil and criminal. The photos and images used on the Site may not reflect their original size or current situation of the reproduced scenario, being merely illustrative.

Content sent by the Client - when Client or User sending any content to the Site, the Client and/or User implicitly declares that it retains ownership of the rights to said content (texts, videos, images, audio, among others), granting Atelier|GP Pet Wear, a license free of charge, irrevocable, worldwide and not exclusive for reproduction, modification, translation and exhibition, in any way or form, including on the Site, also declaring the Client and/or User to be the holder of all rights related to said content.

18. COMMUNICATIONS AND CS

To serve with agility, customers and those interested in products GP Pet Wear for dogs, the Atelier offers channels of information, clarification and assistance on the Product Exchange and Return Policy.

Customers and interested parties may contact the Customer Service by WhatsApp (+55 11) 9.6414.2001 or by email contato@gppet.com.br - from Monday to Friday from 10 am to 5 pm.

Please do not forget to inform personal data and the purchase, so that the Atelier can finish the service. We will always confirm receipt of inquiries through the same channel communication used by the Client or Interested and we will send a reply within a maximum period of 03 working days.

In addition, the Atelier provides a FAQ page (Frequently Asked Questions), as well as its “Policies” that complement and integrate these “Terms and Conditions of Use”: Exchange and Return Policy, Product Delivery Policy, Privacy and Security Policy and Payment Policy. All these documents can be consulted online or downloaded by Users in PDF format for offline consultation.

In the same way, all communications that Atelier|GP Pet Wear intending to do to the User will be made through the registered email or used by the User in any communication to Atelier|GP Pet Wear or Whatsapp via the phone number on the register.

Exceptionally, the Atelier will be able to communicate with the User by other means of communication, such as cell phone, SMS, MMS, or physical correspondence.

19. DURATION

These “Terms and Conditions of Use” and “Policies” have an indefinite duration and will remain in effect if the Site is active.

The applicable text is that of the update immediately before access or purchase. In the same way, access and use of the Site and the resources made available by it have, in principle, an indefinite duration, at the sole discretion of Atelier|GP Pet Wear, which reserves the right to suspend and/or cancel, unilaterally and at any time, access to the Site, or to some of its parts, or to some of its resources, without the need for warning.

20. UPDATES OF THESE TERMS AND CONDITIONS

Atelier|GP Pet Wear may unilaterally review, improve, modify and/or update, at any time, any clause or disposition contained in these “Terms and Conditions of Use” or in “the “Policies””. The updated version will be valid for the use of the Site and for purchases made after its dissemination by Atelier|GP Pet Wear. Continued access to or use of this Site, after the disclosure of any changes, will confirm the acceptance of the new “Terms and Conditions of Use” or the new ‘“Policies”” by Users. If a Customer does not agree with a certain change to the “Policies” or the “Terms and Conditions of Use”, he may terminate his relationship with Atelier|GP Pet Wear by means of an exclusion request by the Customer Service via Whatsapp (+55 11) 96414.2001 or by e-mail contato@gppet.com.br, from Monday to Friday from 10 am to 5 pm. This termination will not, however, exempt the Customer from complying with all obligations assumed under the preceding versions of the “Policies” and “Terms and Conditions of Use”.

21. PUBLIC REGISTRATION

These “Terms and Conditions of Use”, as well as all “Policies”, are registered in the Notary's Office.

Registration of Titles and Documents of the Comarca da Piedade/SP. Any updates to these ‘“Terms and Conditions of Use””, as well as any of the “Policies”, will be immediately registered at the same registry office.

22. LANGUAGE

All legal documentation on the Site, including these “Terms and Conditions of Use” and “Polices”, was prepared in Portuguese and English. The Portuguese version of these “Terms and Conditions of Use” and “Policies” is the only one approved by Atelier|GP Pet Wear. In case of contradiction or divergence between the Portuguese version and eventual translation into any other language, the Portuguese version will always prevail.

23. MISCELLANEOUS

Official time: In the Purchases made through the Site, the official time of Brasilia must be considered, including in the summertime periods.

Partial applicability: if any clause or condition contained in these “Terms and Conditions of Use” or in the “Policies” is not complied, such fact will not constitute a withdrawal, tolerance or novation of that clause or condition of these Terms or any Policy. If any clause or condition contained in these “Terms and Conditions of Use” or the “Policies” is declared unworkable, in whole or in part, such unworkable will not affect the other clauses of the “Terms and Conditions of Use” and the “Policies”. In this case, Atelier|GP Pet Wear will make the necessary adaptations to adapt, as closely as possible, the terms of the disposition declared unworkable.

Product characteristics and health risks: Atelier|GP Pet Wear includes on the offer page for each product information on its characteristics and the risks that they may to present to the health and safety of consumers. Before purchasing a product, the Customer must carefully read the description of the product on the product page: the composition of the material used in the clothing or accessory, care in cleaning the clothing or accessory, as well as the size, numbering, and weight of the dog in chart of sizes and measures. In case of doubt, you should contact the Customer Service via Whatsapp (+55 11) 96414.2001 or by e-mail contato@gppet.com.br, from Monday to Friday from 10 am to 5 pm.

Unforeseeable circumstances or force majeure: neither Party will be responsible when the non-compliance or extemporaneous compliance of an obligation provided for in the “Policies” or these “Terms and Conditions of Use” is caused by unforeseeable circumstances or force majeure, while the consequences have lasted.

Principle of respect for customers and Users: Atelier|GP Pet Wear has the principle of operating in physical and virtual environments with respect to the Client and the User, always acting in accordance with the Consumer Défense Code (Federal Law nº 8078/90); The principles, guarantees, rights and duties for the use of the Internet in Brazil (Federal Law n. 12965/14) and other norms referring to the commerce of products in electronic environment.

24. APPLICABLE LAW AND JURISDICTION

The Site is controlled, operated, and administered by Atelier|GP Pet Wear in Brazil, city of Piedade/SP, and can be accessed by any device connected to the Internet, independently of its geographic location. In view of the differences that may exist between local, national, and international laws, when accessing the Site, the Client or User agrees that the applicable legislation for the purposes of these “Terms and Conditions of Use” will be that in current law in the Federative Republic of Brazil. Atelier|GP Pet Wear and the Client or User agree that the District Court of the city of Piedade/SP or the Central Court of the District of the city of São Paulo/SP, both in Brazil, will be the only ones competent to resolve any question or controversy arising out of or resulting from the use of the Site, expressly renouncing any other, however privileged it may be, or will become.